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THE ONLY BBB ACREDITED CALL CENTER IN THE REGION

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ABOUT US

Connempathy has been in business for 8 years and we have gathered a good reputation for ourselves, our brand is well known in the city and we are currently in active promotion working for national recognition. One of our brand differentiators we pride ourselves on is the “work environment”, resulting in the lowest turnover rate in the business locally.

Our Services

Our services run deep and are backed by over 8 years of experience.

Omni-Channel Support

All our Services can be provided through the traditional Phone solution and also through Email and Chat.

  • Customer Service
  • Tech-Support
  • Sales
  • Lead Generation
  • Debt Collection
  • Order Entry/Order Tracking
  • Claim Processing
  • Billing
  • Telemarketing
  • Data Entry
  • Payment Processing
  • Answering & Messaging
Content Developing

Creative personnel can be hard to come by, why not test out our content developers and be amazed at their out of the box ideas to give you that professional look.

  • Graphic Designer
  • Photo Editor
  • Video Recorder/Editor
  • Audio Recorder/Editor
  • Blogger
  • Animator
  • Community Manager
Other Outsorcing Services

Additionally, we provide qualified personnel that can assist your team to offload medial tasks in order for you to focus on whats important.

  • Translation Services
  • Marketing Assurance
  • Fraud Detection
  • Legal Review
  • Human Resources/Headhunter
  • Business Analytics
  • Software/App Developer
  • Workforce Analyst
  • Language Assesment (English/Spanish)

VISION

“To be considered by its employees as the contact center with the best working environment in the region.”

DIFFERENTIATORS

Easy Travel Call Center in Mexico
EASY TRAVEL

We are one of the few Centers that are based in two strategic locations (San Diego and Tijuana). If your client speak Spanish, you will want your team to do so too.

Reduced expenses call center in mexico
REDUCED EXPENSES

Our main offices are located 15 min from the border, you can visit our installations and get back to the US on the same day. This will eliminate the need for mayor flight prices, hotel accommodations, car rentals and many other expenses that you might need to cover in other call centers overseas. Plus, we can drive you from the border to our center and back.

Bi- Cultural Call Center in Mexico
BI-CULTURAL

It’s easy for us to find skilled individuals who understand the US culture because their everyday life involves moving in and out of the US.

Work Enviroment Call Center in Mexico
WORK ENVIRONMENT

Our mission statement is to be “the greatest contact center to work in, as said by our agents” and we deliver that promise by not taking ourselves too serious or too professional. This is a big thing for the agents because they can relax and perform better.

LATEST POST

Stay up to date with all our latest news and launches. Only the best quality makes it onto our blog!

FIND US

We are based in one of the most beautiful places on earth. Come visit us!

Vía Rápida Poniente #15007, Zona Rio III Etapa, 22440 Tijuana, B.C.